Virtual Work "Efficient management of virtual teams" intends to provide the basic e-management and e-organisation qualifications required by the professional profile of eWork team responsibles.

Competency Area
Required Qualifications
Concepts Being able to understand the differentiating features of the virtual environment, considered as “common virtual workspace of geographically dispersed virtual teams using new technologies as the main communication means” .
Management

Being able to :
· build a mental picture of the organisation and the project.
· bring people and ideas into the corporate objectives.
· become a catalyst for results and make them visible.
· build and maintain the trust and commitment of team members.
· get members participating in the decision-making processes and in the taking of responsibilities.
· manage in terms of results and achievements instead of checking timings and processes.
Planning and Management Being able to combine the necessary human, economic and technical resources to pursue and achieve the foreseen objectives whilst maintaining the utmost quality and efficiency.
Communication Applying techniques and means of communication to mitigate the loss of physical interaction and on-site contact, both verbal and non-verbal, between the team members.
Coordination Being able to work and network minimizing organisational and hierarchical limitations.
Information Technologies
 · Having a sound knowledge, selecting and applying the technologies suiting best the work plan and the communication needs of the e-team.
· Designing and building a common virtual space and securing its maintenance.
· Having the skills and knowledge to provide the basic technological support to the e-team members.
Human Resources Being able to :
· Select the most suitable team members.
· Building and maintaining the team spirit.
· Encourage the team to share common resources.
· Manage in a multicultural environment
Training Being able to:
· Identify and develop the competencies and qualifications of the team members.
· Manage adequately both individual and collective knowledge, competencies and skills within the e-team.
Commercial Relations Having:
· the ability to listen, understand and analyse and the necessary creativity for making proposals suiting the client's needs.
· the ability to understand and communicate clearly to the team the requirements of the work
Knowledge · Understanding the features of the new economy sector and market, tracking and understanding their evolution.

 

 

 

 

 

 

Qualifications for e-management